Based on extensive experience in administration, in teaching, and in running workshops for administrators, the authors have assembled a collection of cases focused on topics common to academic administration. This book: * offers sixteen generalized cases based on real situations. * combines higher education administration and communication theory. * includes indices for selecting cases by institution type, level and constituency, issues and tasks, and communication skills. * is a valuable resource for practicing administrators. * is an ideal text for graduate courses in educational administration, organizational communication, and management.